Terms & Conditions

Effective Date: October 2025
Last Updated: October 2025

Welcome to Project Cases (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website projectcases.com and any purchases you make through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Company Information

Project Cases
Knowsley Street, Manchester, M8 8HQ, United Kingdom
Email: hello@projectcases.com

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Violate any laws or regulations.

  • Infringe on our or others’ intellectual property rights.

  • Interfere with or disrupt the operation of the site.

  • Attempt to gain unauthorized access to our systems.

We reserve the right to suspend or terminate your access if you violate these Terms.

3. Products and Descriptions

We strive to ensure all product information, images, and prices are accurate. However, minor variations in color or design may occur due to display differences or updates.
We reserve the right to modify or discontinue products at any time without prior notice.

4. Orders and Payments

All orders placed through our website are subject to acceptance and availability.

  • Payments are processed securely through Shopify Payments and supported providers.

  • Prices are listed in GBP (£) and include applicable taxes unless stated otherwise.

  • We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

5. Shipping and Delivery

We aim to dispatch all orders promptly. Delivery times vary based on location and shipping method.
Once your order has been shipped, you will receive tracking information via email.
We are not responsible for delays caused by postal or courier services.

6. Returns and Refunds

We want you to be happy with your purchase. If you are not satisfied:

  • You may return your order within 14 days of receiving it, provided items are unused and in original packaging.

  • To initiate a return, contact hello@projectcases.com with your order number.

  • Refunds will be processed to your original payment method once returned items are received and inspected.

Please note that customized or personalized products cannot be returned unless faulty.

7. Intellectual Property

All content on this website — including logos, text, graphics, product images, and designs — is the property of Project Cases and is protected by copyright and trademark laws.
You may not copy, distribute, or use any part of the site without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Project Cases shall not be liable for:

  • Any indirect, incidental, or consequential damages;

  • Loss of profits, data, or goodwill arising from your use of our site or products.

Our total liability for any claim shall not exceed the amount paid for the product in question.

9. Third-Party Services

Our website may include links or integrations with third-party services (e.g., Shopify, payment gateways).
We are not responsible for the content, policies, or practices of these third-party websites or services.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your data.

11. Changes to These Terms

We may update or modify these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes means you accept the new Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of the United Kingdom.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

📧 Email: hello@projectcases.com
🏢 Address: Project Cases, Knowsley Street, Manchester, M8 8HQ, United Kingdom