PRIVACY POLICY

Effective Date: October 2025
Last Updated: October 2025

Welcome to Project Cases (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website projectcases.com or make a purchase from us.

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: such as your name, email address, billing address, and shipping address when you make a purchase or create an account.

  • Payment Information: collected and processed securely through our payment provider, Shopify. We do not store your full payment card details.

  • Device and Usage Information: such as your IP address, browser type, and operating system, collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about your orders, account, or customer support inquiries.

  • Send marketing emails (only if you have opted in).

  • Improve our website, products, and customer experience.

  • Comply with legal and regulatory obligations.

3. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enable basic site functionality (such as shopping cart and login).

  • Analyze website performance through tools like Google Analytics.

  • Personalize your shopping experience.

You can manage or disable cookies through your browser settings, but some features of the site may not function properly if you do.

4. How We Share Your Information

We may share your information only with trusted third parties, including:

  • Shopify, which powers our online store and handles payment processing.

  • Service providers who assist in shipping, marketing, and analytics.

  • Law enforcement or regulatory authorities, if required by law.

We never sell or rent your personal data to third parties.

5. Data Security

We use reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. Shopify ensures that all transactions are encrypted and processed securely.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent to marketing communications.

To exercise these rights, please contact us at hello@projectcases.com.

7. International Data Transfers

If you are accessing our website from outside the United Kingdom, please note that your data may be transferred and processed in the UK where our systems and servers are located.

8. Retention of Data

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

📧 Email: hello@projectcases.com
🏢 Address: Project Cases, Knowsley Street, Manchester, M8 8HQ, United Kingdom